Establishing a trusting relationship with your patients is a primary care goal for you as a provider. An engaging and communicative patient-provider relationship leads to better care plan adherence, fewer miscommunications and errors, better clinical outcomes, and...
Patient loyalty and retention are primary drivers of a medical practice’s long-term success. But earning patients’ loyalties is harder than ever in today’s patient-centric marketplace. Modern patients demand that health care providers meet high expectations for...
The digital era has ushered in a lot of fun and buzzy new ways for health care marketers to connect with patients online — we’re talking social media, video marketing, blogging and more. Compared to tweets, Facebook Live, and YouTube videos, email marketing...
Health care call centers help medical practices provide faster, better customer service and meet patient expectations for personalized, individual care and attention. A call center with trained and experienced agents streamlines patient communications in one place and...
Salesforce Health Cloud is a robust, cloud-based CRM solution designed specifically to meet the unique needs of the health care industry. Health Cloud helps medical providers attract and retain patients, streamline care processes, and deliver value-based...
Salesforce is a well-known leader in enterprise customer relationship management (CRM) solutions, customer service platforms, analytics and marketing automation. In 2015, Salesforce partnered with leading health care companies to create a cloud-based software solution...
