The Lead Blog

Healthcare, Marketing, and Technology
The Intersection of Healthcare, Marketing, and Healthcare Tech The integration of healthcare, marketing, and healthcare tech has opened up a range of opportunities for healthcare providers to improve their services and communication strategies. In addition to...
3 Modern Healthcare Brands You Can Learn From
The Future of Healthcare is Now The healthcare industry is quickly changing, and this shift is not slowing down anytime soon. As more and more modern healthcare brands begin making healthcare services available online, it becomes increasingly important for yours to...
What Your Healthcare Social Media Strategy Needs
Getting Started on Social Media for Healthcare Brands Building a following on social media can be difficult, especially for healthcare brands. Unlike other industries, healthcare attracts a unique audience, and creating engaging social media content can be...
Content Marketing for Healthcare In the Modern Age
We hear the phrase “modern age” relatively often but what does this mean for healthcare marketing? Healthcare marketing is entirely different now than it was five years ago. It has become a competitive field and to be a successful healthcare brand marketing has to be...
Ten Ways Outsourcing Your Calls Can Help with Patient Leads
More and more healthcare practices are employing a healthcare call center, but why? What’s so valuable about outsourcing your patients' calls to a call center? A healthcare call center is in many ways the backbone of your brand's patient care. They manage patient...
Relationships Matter: Your Guide to CRM
Relationships, in general, are one of the most important aspects of life. Establishing relationships, properly networking, and making the best of your interactions with others are important for success. The same can be said about healthcare. Relationships in terms of...
10 Customer Service KPIs Your Call Center Should Be Tracking
The primary goal of a successful call center is to provide excellent customer service, assistance, support, and education to new and existing customers who call to interact with your business. And customers have high expectations...
6 Ways to Upgrade Your Healthcare Call Center

6 Ways to Upgrade Your Healthcare Call Center

The Importance of a Healthcare Call Center Regardless of the size and magnitude of your healthcare clinic, a healthcare call center is an important function. A call center can promote growth, optimize organization, and increase leads. If your practice is looking to...

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